Your printer stops.
We come and fix it.

Book a technician

From $149

When to book a technician

Grinding or unusual noises
Metallic sounds mean a gear, a fuser bearing or the carriage belt is going. Caught early it is a part; left alone it becomes the machine.
Frequent or unresolvable jams
Pick-up and separation rollers glaze and wear. Cleaned or replaced, the jams stop; clearing them one at a time never does.
Smudging, ghosting or lines
Drum, fuser, transfer roller or a blocked print head, and on colour machines a calibration that has drifted.
Dead power supply
Nothing at the panel and nothing at the switch. Usually the power supply or the low-voltage board, and the machine has to be opened to tell which.
A service or error code
Maintenance counters, sensors and hardware modules; the ones the panel will not let you clear yourself.
Frequent network issues
Usually an address that changes every time it reboots, or print queues that have gone stale on the computers that use it.
Excellent Rated 4.8 out of 5 on Trustpilot 4.8 out of 5 · 124,811 reviews on Trustpilot
  • The delivery is swift and the pricing competitive.

    Gary Walker, Nov 09

  • Been dealing with company for some time. As usual great prices and excellent service

    Brian Rockliff, Nov 09

  • Products arrived early

    Lee Forrester, Nov 09

  • I am only a small customer - but the service is like I spend a million dollars on my orders. Product selection is so easy, place an on-line order, ite...

    Richard-Lee, Nov 09

  • Super fast service as usual.

    Lee-Anne Osmond, Nov 09

  • Great product,and service

    Janice Boyd, Nov 09

  • Good prices & fast delivery

    Graeme, Nov 09

  • I have used the products for quite a while and always found them to be good value. The delivery time is always excellent

    Tony, Nov 09

Book a service call

Tell us where the printer is and we will call you to confirm a time and a price. No payment is taken here.

Full name *
Company name *
Phone *
Email *
Where the printer is *

Your request is in.

One of our team will call you on the number you gave us to work out what is wrong, and to confirm a time and a price for the visit. If you need us sooner, call us and quote your account.